Entrepreneurial wisdom from UAE’s ‘baqalas’ (neighbourhood grocery shops)
Land of the world’s most pampered consumers The slightly miffed CEO repeated my words with deliberate and quizzical slowness, “the UAE consumer is spoilt with levels of convenience that just don’t exist in other parts of the world”. The scene was that of the fifth and final day of a ‘discovery’ trip to a certain franchisor’s headquarters in Sydney, Australia.…